Let’s talk treats
Orders, questions and wild cake ideas are all welcome. The quickest way to reach the kitchen is WhatsApp — Instagram DMs and email work beautifully too.
Four ways to say hello
Pick whichever suits you — every message lands with Preeti, the baker.
Our best reply time: messages are answered as soon as the oven timer allows — usually the same day. Send photos, colour palettes or a screenshot of the cake you love; it makes planning much faster.
Write your order in one go
Fill this in and we’ll turn it into a ready-to-send WhatsApp message (or an email, if you prefer). Nothing is charged on this site — you always get a price on chat before anything is baked.
Notice periods
Custom cakes, cheesecakes and ice-cream are usually best with about 48 hours. Cookies, brownies, cinnamon rolls, Korean buns and tiramisu are happy with about 24 hours. Bigger party orders are best a week ahead.
In a rush? Message us anyway — sometimes there’s something in the kitchen already.
Pickup & delivery
Pickup details are shared once your order is confirmed. Delivery may be possible around the area for a small charge — ask on chat whether your neighbourhood is covered.
Price & payment
You’ll get the full total on chat before baking starts, including delivery if you need it. Payment details are shared there, and custom orders are confirmed once the advance is received.
What to include in your message
- The treat and the quantity
- The date and time you need it
- Pickup or delivery
- Flavour and colour preferences
- Any allergies or dietary needs
Contact questions
Which channel is fastest?
WhatsApp, because it keeps the whole conversation in one thread — photos, dates and confirmations included. Instagram DMs and email are checked too, just slightly less often.
Can I call instead?
You can, but if the mixer is running you may get a call back instead. A message with your order details is usually the quickest way to get a yes.
How will I know my order is confirmed?
You’ll get a message with the price, the pickup or delivery slot and the payment details. Your order is booked in once you confirm that message.
Can I change my order after sending it?
Yes, if it isn’t baked yet — just send a new message. Once a custom cake is decorated or in the oven, changes may not be possible. See our Terms & Conditions.
How is my information handled?
Only what’s needed to bake and deliver your order, and nothing is sold. The full details are in our Privacy Policy.
Ready when you are
Send the treat, the quantity and the date — we’ll reply with a price and a slot.